FAQ

I've done my best to create a Web site that anticipates and satisfies my customers' needs. With that goal in mind, I've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact me at stephen@stephenpaulwest.com.

CUSTOMER SERVICE

[QUESTION] Is Paypal your only method of payment.

[ANSWER] No, you can mail a check to my headquarters here.

SALES

[QUESTION] I have a specific idea I want to express in my portfolio, will you TFP/CD?

[ANSWER] Most of the time, no. I prefer contract based as it separates the truly committed to the merely photo-hungry. Please, keep in mind that my post production time is often 10 times the amount of time it takes to capture the images. That said, TFP/CD means trading TIME FOR PHOTOS/CD. Sometimes a model will strike me with a unique idea and my mind will see a clever or creative ways of capturing her/his idea - in that case I would be glad to trade. I ask for rights to market or place these images. This works well for the model as its puts her portfolio out in the marketplace.

BILLING

[QUESTION] Refunds and guarantees?

[ANSWER]: Sure. I’ve never needed them. But if you are unhappy and my returning your money will make you a happy, generous and kind individual - I will be glad to help you on your journey to finding true joy in life, by giving you your money back.

PRODUCT / SERVICE SPECIFIC

[QUESTION]: I have a ‘different thing’ I want done in pictures.

[ANSWER]: This usually means pornography, and I’m not the right photographer for that. Artistic interpretations of the human form, and reflections on the inner nature is what I’m all about. I’ll do nudity, but not pornography - and we all know the difference.